Published On: Mon, Oct 26th, 2020

Aldi extend click & collect service and update supermarket shopping rules

Aldi has issued new shopping advice to its shoppers to help them and its staff stay safe whilst shopping for groceries. With the budget retailer being one of the first shops to roll out its traffic light system, there is now an update to the shopping rules that all customers must adhere to when visiting the supermarket. The chain has also extended its click & collect service after it proved to be very popular amongst its shoppers. 

In a letter to customers, CEO Giles Hurley addressed the shopping rules that all customers should be following when entering one of their stores. 

He said: “As new government advice is introduced across different parts of the UK, I want to reassure you about the measures in place to ensure that you can continue to shop safely at your local Aldi.

“All our stores have a traffic light system to ensure a safe number of people can shop at any one time, whilst maintaining social distancing.

“We have protective screens at all 7,000 of our checkouts and all stores have sanitisation stations for customer use.”

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The Aldi boss also urged customers to not stock pile and to shop considerately when doing a food shop.

He said: “All of our stores are fully stocked, we have good availability and there are regular deliveries, at least once a day.

“There is no need to buy more than normal so please shop considerately.”

For shoppers in Wales, the supermarket will only be allowed to sell essential goods during the current lockdown.

This applies to a small number of non-food items so customers can still do their full grocery shop at their local Aldi. 

The budget retailer has also extended its click & collect service for those who do not want to visit one of the supermarkets.

Giles continued: “If you can’t make it into one of our stores, we are increasing the availability of our new click and collect service, which is now available in 12 locations, with more stores being added weekly.”

The click & collect service allows customers to choose from a variety of fresh, frozen and chilled foods.

Those who use the new service will be offered specific time slots to arrive at dedicated click and collect points in Aldi car parks where they can pick up their shopping.

In the letter, the Aldi boss also explained how customers may be able to get a delivery within 30 minutes through their new partnership with Deliveroo. 

Customers can place their order on the Deliveroo app and Aldi staff will then pick and pack the groceries in-store.

The goods will then be taken to address within up to five kilometres of the store by dedicated Deliveroo riders. 

Customers will be able to pick from a list of around 400 different foods and if the service proves to be successful, the delivery could be rolled out into more towns by the end of the year. 

Full list of Aldi stores with the Deliveroo partnership:

  • Daleside Road, Nottingham 
  • Wragby Road, Lincoln 
  • Uttoxeter New Road, Derby
  • Unit 1A Maskew Retail Park, Peterborough 
  • Tunstall, Stoke-on-Trent 
  • Mansfield Road, Daybrook 
  • Blackfriars Road, Newcastle-Under-Lyme 
  • Histon Road, Cambridge 
  • Ballards Lane, Tally Ho Cnr North Finchley, 
  • High Road Tottenham, London 
  • Holloway Rd Archway, London
  • Camden High Street, London 
  • Kilburn High Road, London 
  • Balham High Road, London 
  • Urban Exchange 100 Great Ancoats Street, Greater Manchester
  • Wilmslow Road Didsbury, Greater Manchester
  • Davenport Road Altrincham, Greater Manchester
  • White City Retail Park Trafford, Manchester 
  • Bristol Road Selly Oak,  West Midlands
  • London Road, Brighton 
  • Imperial Park, Bristol 

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